Nearly 50% of respondents from major overseas tourist destinations in a recent survey said that Chinese outbound tourists have improved their manners over the past five years.
China's National Tourism Administration released a report on the survey Wednesday. The survey interviewed 3,650 people from 10 tourist destinations abroad - the United States, the United Kingdom, France, Japan, South Korea, Thailand, Singapore, Indonesia, Hong Kong and Taiwan - on the image and behavior of outgoing Chinese tourists .
Results showed that nearly half of overseas respondents said they have witnessed an improvement in Chinese tourists' ways in the last five years. Interviewees from Indonesia, France, Singapore, the United Kingdom and the United States gave positive feedback on the behavior of Chinese tourists.
However, neighboring countries such as Japan did not, with only 18.9 percent of Japanese respondents saying they had witnessed an improvement. When asked to classify the image of Chinese tourists from one to 10, the interviewees abroad gave an average rating of 5.2.
The world's largest outbound tourism market
China has been the world's largest outbound tourism market for the past four years. During the last seven days of the Spring Festival, more than 6.15 million visits were made by tourists from mainland China to overseas destinations. However, the bad behavior of Chinese tourists has also led to criticism of many overseas tourist destinations.
The CNTA report said that "although there is no difference in the way Chinese and foreign respondents define bad behavior, the overall ranking of Chinese outbound tourists is not so high."
Guo Lufang, professor of tourism and city management at Zhejiang Gongshang University, said many Chinese tourists do not have much experience traveling abroad or knowledge about diversified cultures.
Chinese outbound tourists
"Sometimes Chinese tourists do not realize that their behavior is not appropriate in certain cultural settings," Guo said. "Some act the same way when they are abroad as at home."
Liu Simin, vice president of tourism for the Chinese Society for Future Studies, said that in addition to tightening government or industry regulations on this issue, it is also necessary to educate people about good manners from an early age, Foundations for education in civilized tourism.
source :
http://www.thejakartapost.com/travel/2017/02/24/chinese-tourists-manners-improving-study.html
http://wilkitech.com/news-updates/understand-ota-situation-china/
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